StampMitra - Digital LegalTech, Virtual Office & Compliance Platform

Legal notice for a refund you have not received

When a seller or platform does not refund, replace or deliver, an advocate's notice quotes your order and complaints and demands a remedy. It is a useful step before approaching a consumer commission under the Consumer Protection Act, 2019.

Use this if

  • You ordered goods or services
  • The product was wrong, damaged or never came
  • Support did not resolve it

What we ask before you pay

  • Seller or platform
  • Order id and date
  • Amount
  • The problem
  • Complaint ticket numbers

Documents to add after you pay

  • Invoice or order screenshot
  • Payment proof
  • Photos or video, support chat or email

Please note

StampMitra is not a law firm. Your notice is written and signed by an enrolled advocate, who is responsible for its content. Time limits shown here are guides; confirm them with your advocate.

Frequently asked questions

Is a notice needed before a consumer case?

Not required, but it records your demand [Advocate to confirm].

Can I send it to an online platform?

Yes, to its registered office or grievance officer.

What if the seller is overseas?

Tell the advocate.

Can I claim compensation?

The advocate can include a claim where facts support it [Advocate to confirm].

Do I upload documents before paying?

No. You answer a few questions, pay, and then add documents in your dashboard.

Who writes the notice?

An enrolled advocate, not software. You approve the final text before anything is sent.